RAC Australia
RAC Headquarters Location
RAC House,
Brockhurst Crescent
Walsall
UK
WS5 4AW
RAC Photos
About RAC
The RAC is the UK’s leading breakdown service provider – a people-powered business of 4,000 ”˜orange heroes’ delivering best in class motoring services for both private and business drivers.
It’s a business with rich heritage originally founded in 1897, that has been consistently at the forefront of developing motoring solutions. You probably know us best for breakdown services, roadside assistance, and motor insurance, but we don’t stop there. We’re ambitious, progressive, flexible, and we’re always growing.
What you might not know is that we also offer vehicle servicing, maintenance and repairs, vehicle inspections, legal and financial services, as well as up-to-the-minute traffic and travel information. We’re on a mission to build a bigger, better business, providing an ever-increasing and broader range of services for our members.
The next stop on our 125-year journey is to become the UK’s #1 provider of driving services, a trusted brand and partner for all-things motoring. And we’ve got the backing of three dedicated, forward-thinking investors in Silver Lake, CVC and GIC to help us get there.
Headquartered in Walsall, with regional offices in Bristol and Manchester, the RAC is a fast-paced, vibrant, agile business, where colleagues are empowered to work together to build a better motoring future for our 8million+ members.
Above all, the RAC community of connected and caring colleagues – we go above and beyond for our members and partners to offer complete peace of mind.
If orange is your colour and you think you’d look great in a cape, then visit www.RAC-careers.com/ or follow us on LinkedIn to find out the heroic jobs currently on offer and what benefits you can expect at the RAC (please note – Spandex not included, but we do have a great range of hoodies! 😉).
About UsIt’s a business with rich heritage originally founded in 1897, that has been consistently at the forefront of developing motoring solutions. You probably know us best for breakdown services, roadside assistance, and motor insurance, but we don’t stop there. We’re ambitious, progressive, flexible, and we’re always growing.
What you might not know is that we also offer vehicle servicing, maintenance and repairs, vehicle inspections, legal and financial services, as well as up-to-the-minute traffic and travel information. We’re on a mission to build a bigger, better business, providing an ever-increasing and broader range of services for our members.
The next stop on our 125-year journey is to become the UK’s #1 provider of driving services, a trusted brand and partner for all-things motoring. And we’ve got the backing of three dedicated, forward-thinking investors in Silver Lake, CVC and GIC to help us get there.
Headquartered in Walsall, with regional offices in Bristol and Manchester, the RAC is a fast-paced, vibrant, agile business, where colleagues are empowered to work together to build a better motoring future for our 8million+ members.
Above all, the RAC community of connected and caring colleagues – we go above and beyond for our members and partners to offer complete peace of mind.
If orange is your colour and you think you’d look great in a cape, then visit www.RAC-careers.com/ or follow us on LinkedIn to find out the heroic jobs currently on offer and what benefits you can expect at the RAC (please note – Spandex not included, but we do have a great range of hoodies! 😉).
Introduction to RAC
- We've been around since 1897
- We have more than 8 million members
- We're one of the UK's most progressive motoring organisations
- We assist both private and business motorists
- We boast what we believe to be the world's most advanced computer systems to deal with roadside assistance calls
RAC timeline:
- 1897: RAC founded
- 1901: Introduced uniformed patrols
- 1907: Given royal approval by Edward VII
- 1912: Introduced roadside emergency telephone boxes
- 1987: Advanced Computer Aided Rescue System introduced
- 1998: RAC de-mutualisation
- 1999: Acquired by Lex Group
- 2002: Lex Group changes name to RAC Ltd
- 2005: Acquired by Aviva plc
- 2011: Acquired by Carlyle Group
- 2013: Launched new and used car buying website RACCars.co.uk
- 2014: Introduced mobile tyre fitting service and provided all patrols with universal spare wheels
- 2014: GIC, Singapore’s sovereign wealth fund, becomes a co-shareholder with Carlyle Group
- 2015: Carlyle Group exits and CVC Capital Partners becomes co-shareholder with GIC
Our History
Developing motoring services
Ever since its foundation in 1897, the RAC has been consistently at the forefront of developing motoring services - from introducing uniformed patrols in 1901 and roadside emergency telephone boxes in 1912 right through to the present day when we boast what we believe to be the world's most advanced computer systems to deal with calls for roadside assistance.
In 2001 the RAC designed, developed and launched a retRACtable rapid deployment trailer which is stored in the back of all its patrol vans. Keeping pace with modern vehicles, which are becoming increasingly complex, all RAC patrols are equipped with the latest mobile diagnostic equipment – RAC Scan – Â which enables them to quickly identify faults that would otherwise have to be dealt with by a garage. A fleet of fuel patrols was launched in 2010 to help people who mistakenly put the wrong fuel in their vehicles.
In 2014 the RAC rolled out a pioneering universal spare wheel designed to speed up the fix time and minimise inconvenience for members who experience a puncture without having a spare. In addition, a fleet of tyre vans was also introduced to complement the RAC’s experienced patrols who have an excellent record of fixing the majority of punctures at the roadside or temporarily fitting the universal wheel.
And, as standard, every RAC van carries more than 500 parts and tools which patrols use to get members’ vehicles going again as quickly as possible. The RAC is very proud of its record of repairing four out of five vehicles at the roadside.
Careers- We've been around since 1897
- We have more than 8 million members
- We're one of the UK's most progressive motoring organisations
- We assist both private and business motorists
- We boast what we believe to be the world's most advanced computer systems to deal with roadside assistance calls
RAC timeline:
- 1897: RAC founded
- 1901: Introduced uniformed patrols
- 1907: Given royal approval by Edward VII
- 1912: Introduced roadside emergency telephone boxes
- 1987: Advanced Computer Aided Rescue System introduced
- 1998: RAC de-mutualisation
- 1999: Acquired by Lex Group
- 2002: Lex Group changes name to RAC Ltd
- 2005: Acquired by Aviva plc
- 2011: Acquired by Carlyle Group
- 2013: Launched new and used car buying website RACCars.co.uk
- 2014: Introduced mobile tyre fitting service and provided all patrols with universal spare wheels
- 2014: GIC, Singapore’s sovereign wealth fund, becomes a co-shareholder with Carlyle Group
- 2015: Carlyle Group exits and CVC Capital Partners becomes co-shareholder with GIC
Our History
Developing motoring services
Ever since its foundation in 1897, the RAC has been consistently at the forefront of developing motoring services - from introducing uniformed patrols in 1901 and roadside emergency telephone boxes in 1912 right through to the present day when we boast what we believe to be the world's most advanced computer systems to deal with calls for roadside assistance.
In 2001 the RAC designed, developed and launched a retRACtable rapid deployment trailer which is stored in the back of all its patrol vans. Keeping pace with modern vehicles, which are becoming increasingly complex, all RAC patrols are equipped with the latest mobile diagnostic equipment – RAC Scan – Â which enables them to quickly identify faults that would otherwise have to be dealt with by a garage. A fleet of fuel patrols was launched in 2010 to help people who mistakenly put the wrong fuel in their vehicles.
In 2014 the RAC rolled out a pioneering universal spare wheel designed to speed up the fix time and minimise inconvenience for members who experience a puncture without having a spare. In addition, a fleet of tyre vans was also introduced to complement the RAC’s experienced patrols who have an excellent record of fixing the majority of punctures at the roadside or temporarily fitting the universal wheel.
And, as standard, every RAC van carries more than 500 parts and tools which patrols use to get members’ vehicles going again as quickly as possible. The RAC is very proud of its record of repairing four out of five vehicles at the roadside.
You can trust the RAC for complete peace of mind, whatever your driving needs
We’ve been rescuing the UK’s drivers since 1897, so we know all there is to know about cars and driving.
It’s what makes us brilliant at breakdown, which remains at the heart of what we do today. But it also means we can offer more. Not just first-class insurance, but other services people need to keep their cars – and their lives – moving. You’ll be joining a team with a wealth of experience and ambition, and helping us as we continue to build this much-loved brand.
Raising The BarWe’ve been rescuing the UK’s drivers since 1897, so we know all there is to know about cars and driving.
It’s what makes us brilliant at breakdown, which remains at the heart of what we do today. But it also means we can offer more. Not just first-class insurance, but other services people need to keep their cars – and their lives – moving. You’ll be joining a team with a wealth of experience and ambition, and helping us as we continue to build this much-loved brand.
Always raising the bar
We’re incredibly proud of our colleagues, and the high standards they set. We’re committed to helping each and every one of them develop the skills they need to make a difference.
So, wherever you work – in our patrol force, Sales, Marketing, IT, Finance, Legal, HR, or in our Contact Centres – you’ll have every opportunity to grow your experience and progress your career with a historic brand.
What You Can ExpectWe’re incredibly proud of our colleagues, and the high standards they set. We’re committed to helping each and every one of them develop the skills they need to make a difference.
So, wherever you work – in our patrol force, Sales, Marketing, IT, Finance, Legal, HR, or in our Contact Centres – you’ll have every opportunity to grow your experience and progress your career with a historic brand.
Join us and you can expect
-Â An attRACtive salary
-Â Generous holiday entitlement
-Â Free RAC membership as soon as you start with us
-Â Flexible benefits scheme
-Â Family friendly policies
-Â Free onsite parking
-Â Excellent restaurant facilities
Diversity & Inclusion-Â An attRACtive salary
-Â Generous holiday entitlement
-Â Free RAC membership as soon as you start with us
-Â Flexible benefits scheme
-Â Family friendly policies
-Â Free onsite parking
-Â Excellent restaurant facilities
A team for every talent
We’re proud of our history in helping talented people overcome obstacles to join our team. We recruit from every community, amongst all age groups – and that includes many people with disability. We look to go beyond making ”˜reasonable adjustments’ to help people work with us – if you have the skills, potential and commitment, we’ll do everything we can to bring you into the team.
We’re proud of our history in helping talented people overcome obstacles to join our team. We recruit from every community, amongst all age groups – and that includes many people with disability. We look to go beyond making ”˜reasonable adjustments’ to help people work with us – if you have the skills, potential and commitment, we’ll do everything we can to bring you into the team.
Number of Employees in RAC
1,001 to 5,000
RAC Revenue
$140m to $700m (AUD)
Industry