Financial Ombudsman Service Australia
Financial Ombudsman Service Headquarters Location
London
Financial Ombudsman Service Photos
About Financial Ombudsman Service
At the ombudsman it is our job to sort out individual complaints that consumers and financial businesses haven’t been able to resolve themselves. We were set up by parliament to do this and our service is free to consumers.
This means that before we make a decision about a case, we look carefully at both sides of the story and weigh up all the facts.
About UsThis means that before we make a decision about a case, we look carefully at both sides of the story and weigh up all the facts.
The Financial Ombudsman Service was set up by parliament to be the UK’s official expert in sorting out problems with financial services. If a business and a customer can’t resolve a complaint themselves, we can give an unbiased answer about what’s happened. If we decide someone’s been treated unfairly, we have legal powers to put things right.
Aims and ValuesThe Financial Ombudsman Service was set up by law as an independent public body. Our job is to resolve individual disputes between consumers and businesses – fairly, reasonably, quickly and informally.
What matters most to us and our customers is fairness. Where things aren’t fair, we can use our power to put them right.
Fairness isn’t only about making sure our answers and decisions are technically right. It’s also about wanting to make what we do feel right. And we do this by listening, thinking and explaining.
BenefitsWhat matters most to us and our customers is fairness. Where things aren’t fair, we can use our power to put them right.
Fairness isn’t only about making sure our answers and decisions are technically right. It’s also about wanting to make what we do feel right. And we do this by listening, thinking and explaining.
As part of our overall remuneration package, we offer a "flexible benefits" plan. This entitles you to a number of core benefits including:
- membership of our money-purchase pension scheme
- 25 days holiday
- life assurance
- permanent health insurance
- accidental death and injury cover and
- private medical care.
You can create a tailor-made benefit package to suit your own particular circumstances, by choosing to boost or reduce any of these benefits – and/or to select additional ones (such as critical illness cover, dental cover and travel insurance). We also offer season ticket loans.
- membership of our money-purchase pension scheme
- 25 days holiday
- life assurance
- permanent health insurance
- accidental death and injury cover and
- private medical care.
You can create a tailor-made benefit package to suit your own particular circumstances, by choosing to boost or reduce any of these benefits – and/or to select additional ones (such as critical illness cover, dental cover and travel insurance). We also offer season ticket loans.
Number of Employees in Financial Ombudsman Service
1,001 to 5,000
Financial Ombudsman Service Revenue
$140m to $700m (AUD)
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