Minster Law Australia

Minster Law Headquarters Location

Wakefield

About Minster Law
Minster Law are personal injury specialists with specific expertise in accidents involving a vehicle or on a motorcycle. Since 2006, we have helped more than 660,000 motorists and have secured damages of over £1.1 billion. We settle in excess of 2,000 claims each month and 99% of our clients are referred to us by our trusted insurance partners, while the other 1% comes via recommendations from colleagues.

We don’t believe in cold calling to solicit claims and we don’t spend money on advertising because all of our investment is focused on continual improvement and evolution of our client service to ensure that people, groups and insurance companies working with Minster Law to pursue a personal injury claim receive the best support possible. We continually strive to deliver this support by taking learnings from inside and outside of the legal industry and implementing them in creative and innovative ways.
Our Values
To support our clients, community, partners and colleagues, we live by our company values, which are:

STAND TOGETHER

With a shared purpose, we can have a more positive impact on the people around us.

BE COURAGEOUS

We have the courage to fight for our customers, even when the path is not easy.

FIND A WAY

The difference between what is difficult and what is possible lies within our own resolve.
Benefits
We appreciate the hard work our colleagues do, which is why we have excellent reward and recognition benefits to say thank you”¦

Colleague bonus scheme
All eligible colleagues can take advantage of the annual discretionary bonus scheme, which is based on company performance and individual behaviours and objectives.

Perks
In addition to these fantastic discounts, Perkbox also offers access to an Employee Assistance Programme. With confidential helplines, advice sheets and many online classes centred our mental and physical wellbeing, the focus is on your overall health.

Minster Law Mega Draw
This quarterly prize draw gives all colleagues the chance to win a number of fantastic prizes, including £1000 cash, iPads, vouchers and more.

Social events
Minster Law holds lots of different social events through the year, from family fun days to our annual awards ball. These provide an opportunity to celebrate our colleagues and give thanks to those that support them in their achievements with the business.

Long service awards
Colleagues receive recognition of their contribution to the company upon completion of service milestones.

Refer a Friend
We offer cash rewards for every new team member you refer who successfully starts in our business.

Thinking about the future can be stressful and we have a range of benefits to support you and your family”¦
Permanent health insurance

We have a permanent health insurance scheme, which offers colleagues support during a long-term absence.

Health Care Cash Plan
This company paid Health Care Cash Plan will help you budget for the cost of visiting the dentist, optician, physiotherapist and other wellbeing costs.

Pension scheme
You’ll be automatically enrolled into our enhanced workplace pension scheme.

Life assurance
We offer a life assurance scheme which is worth up to four times your basic salary.

Travel loans
You can benefit from discounts to annual travel passes by taking advantage of our interest free loan, allowing you to spread the costs over 12 monthly installments.

We have mental health first aiders and a number of other initiatives to support your health and wellbeing, which includes”¦

Gym membership
We offer discounted rates on gym memberships with our current provider, Nuffield Health.

A generous holiday entitlement
You’ll receive 25-30 days’ holiday, depending on length of service, as well as bank holidays. Staff also have the option to buy or sell additional holidays through our tradeaway scheme.

Eye tests
We’ll pay for your annual eyesight test once you’ve completed your probation period.

Volunteering programme
All employees are allocated one working day a year to take part in volunteering in order to give a little something back to the community.

Refreshments
We provide all staff with fruit, biscuits, juice and hot drinks while working on our premises.

Car parking and mini bus
Free car parking is available on site at our offices and we are partnered with Liftshare to encourage car sharing and reduce traffic and emissions. We also have a daily shuttle bus to pick up and drop off at destinations throughout Wakefield.
Your Development
Supporting you in your role
When you work with us, you’ll benefit from ongoing support to help you develop in your role. Find out more about the support we offer our employees below”¦

Induction
When you join Minster Law, you’ll receive an induction that is tailored to your role. All new colleagues are invited to attend a half day Welcome Day which is catered to you and the department you are in. In addition, you will attend a social event where you will meet lots of colleagues from around the business, find out more about our committees, learning and development opportunities and much more!

One to Ones
You’ll have a one-to-one meeting with your line manager on a monthly basis. This is an opportunity for you to discuss your wellbeing and receive feedback on your performance against your goals and objectives. It’s a time for you to share examples of what you think is going well and what you think could be going better. These discussions will help you know if you are meeting your expectations and if there’s anything you need to do differently.
Our objectives give us direction and affirm our place in a bigger picture at Minster. In addition to monthly one-to-one meetings, we have a mid-year and end of year appraisal where our success is measured in part, against our objectives. Successfully achieving our objectives links through to our annual bonus scheme, which is just one of the many benefits our colleagues get.
Remember, your one-to-one isn’t just about performance though. It’s your chance to talk about anything else to do with your role and career – a platform to discuss your ambitions and how we can help you achieve them.

Learning Platform
Here at Minster Law we have a broad range of learning tools, all of which are accessible via our Learning Platform. The platform includes department and role specific information to assist with the technical parts of your role, along with hundreds of different webinars covering a whole host of work related and personal development topics.

Technical Training and Coaching
Subject Matter Experts (SMEs) deliver our technical training to ensure that key areas of law are up to date and correct. We also arrange regular specialist training sessions that are delivered by leading experts in the field, including council chambers. This training ensures that our colleagues in legal roles have the knowledge, skills and experience to deliver excellent results.
Our line managers across the business support our colleagues in their day-to-day roles by providing guidance, feedback and support. Our learning and development team also provide specific coaching to ensure consistency and to support the achievement of our goals.

Management development
We provide dedicated development for our line managers on a regular basis; whether this is our Team Leader Development Programme or Leading our People course for managers. We recognise the need for a practical learning environment for our line managers, focusing on key management practices and courses that provide insight into you as an individual, the people you manage and the business.

Case Clinics
Case clinics are held within department, to give our colleagues the opportunity to work with others to resolve a specific issue on a case. This provides a valuable support network and ensures that skills and experiences are shared.

Ongoing development
We are committed to ongoing development in your career, whatever your role. We provide opportunities in the form of training sessions, e-learning or coaching and encourage colleagues to take time each month for personal development.
Your Journey is Minster Law’s innovative internal system designed to support employees in their self-development. This could be within their existing roles, or to give them the opportunity to consider different pathways for their career. This is an area that brings together:

-Job roles
-Development plans
-Competency requirements
-Access to training courses
-Support within the business – our training committee members or subject matter experts

Coupled with the Learning Platform, Your Journey enables employees to see their own development needs to succeed in their current role while building a personalised development plan towards other positions within Minster Law.

We could sponsor you in your studies
We also offer study sponsorship if you’re looking to achieve professional qualifications. Whether your role is legal or not, Minster Law is committed to developing our people.

Number of Employees in Minster Law

501 to 1,000

Minster Law Revenue

$35m to $140m (AUD)

Industry